Organization lookup "no data found" on website and via API

trubens

On the PermID website links to organization id's are returning no data.

For example : https://permid.org/search?q=glencore

Click on first result : https://permid.org/1-5034844193

Gives "No data found"

The same happens using the Python OpenPermID library:

df_search, err = opid.search("glencore", entityType='organization', format='dataframe')
# works fine

output, err = opid.lookup("1-5034844193", format='json-ld')

# reports this error
ERROR:openpermid:<Response [200]>, {'Date': 'Thu, 02 Mar 2023 18:48:43 GMT', 'Transfer-Encoding': 'chunked', 'Connection': 'keep-alive', 'X-Cnection': 'close', 'X-RateLimit-Limit-day': '5000', 'X-RateLimit-Remaining-day': '4889', 'RateLimit-Limit': '5000', 'RateLimit-Remaining': '4889', 'RateLimit-Reset': '18678', 'Expires': 'Thu, 01 Jan 1970 00:00:00 GMT', 'DurationMillis': '189', 'Access-Control-Allow-Credentials': 'true', 'Vary': 'Origin', 'X-Cache': 'Miss from cloudfront', 'Via': '1.1 00266a01055b9f1e1ad959f077c1d96a.cloudfront.net (CloudFront)', 'X-Amz-Cf-Pop': 'JFK50-P6', 'X-Amz-Cf-Id': '3-PolBviO4AZ37z-2KrW4c6rkVjO_gFG7-oH_PvpeztBSaCvEgGpqg==', 'Strict-Transport-Security': 'max-age=31536000', 'x-frame-options': 'DENY', 'CF-Cache-Status': 'DYNAMIC', 'Server': 'cloudflare', 'CF-RAY': '7a1bd0c29e0a2a0c-ORD'}, 

# output is NoneType

A simple requests.get() gives a status code of 200 but the response object has no content.

Please can you advise if this is a known issue, or is something specific to my account?

aleksandra..wawrzyniak

hello @trubens

Yes, It is a known issue, not with your account, but on our side.

Because of the manual error, entities that were supposed to be updated got their data purged.

If not today, early next week all should be working fine.

I apologize for any inconvenience it may cause you.

Jirapongse

@trubens

Thanks for reaching out to us.

I got the same error. It could be a problem with the OpenPermID service.

I will contact the product team to verify the service.

Jirapongse

@trubens

It works now.

trubens

Yes, working for me too now.

Thanks for your quick response to this issue. It is much appreciated.